Unknown Company

Customer Service Representative

brentwood, contra costa county, ca • Posted 3 days ago
Onsite Full Time General

Customer Service RepresentativeCustomer Service Representative for a busy Veterinary, AAHA-accredited practice. Our workflow has increased and will continue to increase with the addition of new doctors in the coming year. Competitive pay and benefits package.We are looking for a team player who is enthusiastic and dedicated to serving the needs of our clients. Experience with computers and handling busy phone lines with a top-notch customer service focus is a huge plus. Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answering phone calls may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail, e-mail, and texting. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data, and other pertinent information within practice management software. Escalates complex matters to senior staff.Qualifications:1 year minimum Veterinary Receptionist2+ years Customer Service – any industryThe base hourly range for this position is $17.00 - $24.00, based on experience.Come join a team of amazing people who treat each other like family!

Customer Service Representative in brentwood at Unknown Company

Typical pay
$39,650–$64,580

For context, most customer service representatives earn between $39,650–$64,580 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and onsite.

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