Customer Service Representative job at Eminence. Remote.
Eminence Inc. brings the world of work home by providing superior customer service to Fortune 500 companies via a virtual call center setting. We are currently recruiting Independent contractors to service our clients.
Responsibilities
- Address customer inquiries and complaints
- Answer questions about products and services
- Take ownership and resolve product issues and customer concerns.
- Document and update customer records based on interactions
- Utilize Client knowledge base to gain information about products and services.
Qualifications
- Ability to communicate efficiently
- Experience as a customer service representative or sales representative or related industry
- Ability to build rapport with customers
- Ability to multitask while navigating client systems and assisting customers.
- Ability to exhibit a professional demeanor at all times
- Superb verbal and written communication skills.
Selected applicants will be notified via email, phone and / or text messaging.
This opportunity is only applicable to applicants that reside in the United States.
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