Interview Mode: In-Person
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Duties:
- Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA’s. Post sales and quotes follow up. Run reports as assigned.
- Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities.
- Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs.
- Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value.
- Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment. xhqgsiq
- Other Duties as assigned
Skills:
- 1-3 years of experience
- Minimum of 1 year sales experience preferred
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to work and multi-task in a fast paced environment
- Previous customer service or technical experience preferred.
Customer Service Representative in ashburn at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.