- Provide support through inbound call handling, verifying caller identity, and assisting patients with refund initiative inquiries.
- Respond to patient inquiries using approved scripts and workflows, accurately documenting interactions in designated systems.
- Work in a fast-paced, structured environment with no outbound calling, sales, or payment collection, focusing on delivering a positive customer experience.
Customer Service Representative 1 (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $42,840–$55,750
For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.