Customer Service requires:
• 4+ years’ customer service experience
• Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
• Empathy to understand provider frustration, problem-solving, and active listening.
• Experience with Microsoft Office products
• High school diploma/GED
DUTIES:
• Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. I
• Enter data in PC system
•