Overview
Large wholesale company is currently hiring several Customer Service Representatives. This is a full time position Monday through Friday from 9:00 a.m. until 5:30 p.m. Working remote from home is optional. The company provides benefits after a short probationary period.
Responsibilities
- Answer inbound calls from retailers who would like to make a purchase.
- Answer basic questions regarding clothing and accessories and assist customers in navigating the company website.
- Input purchase orders into the system and ensure all information is accurate.
- Accept payment over the phone; submit requests for refunds, exchanges, etc.
- Assist buyers with questions regarding tracking shipments, order delays, or receiving incorrect or damaged merchandise.
Qualifications
- Experience as a call center customer service agent, receptionist, or client intake coordinator accustomed to talking to business clients over the phone.
- Friendly, outgoing demeanor with the ability to perform data entry while taking purchase orders over the phone.
Benefits
- Benefits after a short probationary period.