Customer Service Rep

Customer Service RepLocation: Largo FLPay Rate: $17 - $19/Hr DOEJob Overview: Providing complex rehab equipment and custom-adapted wheelchairs to people needing manual or power chairs in their daily living.Requirements5 years of customer service experienceDetail OrientedBasic computer skillsBusiness phone skillsMust have work history of direct customer service experience, "medical intake" experience with knowledge of third-party funding. Experience with Medicare, Medicaid, VA and Insurance is helpful to learn and grow in this position.History of working with staff in doctors' offices is helpful in order to obtain the required documentation to proceed with an order.ResponsibilitiesTaking calls from clients and confirming current information or creating new clients' filesMaking calls to clients or referral sources to schedule appointments.Following an intake format to make sure all relevant information is gathered at the time of the call.Accurate data entry of client information, appointment dates and related notes etc.Schedule & Pay:$17 -$19/ HrM-F 8AM -4:30pmEducation:High School diplomaExperience:Must have 3 yearsLanguage:Ability to understand, speak, and read English clearly.Physical Demands:About Express Employment Professionals At Express, we help people find jobs that fit their skills and career goals — and job seekers never pay a fee. We place associates in administrative, Commercial, and Professional roles. Benefits Available to Eligible Express Associates • Medical, Dental & Vision Plans • Prescription Drug Reimbursement • Life Insurance • Short-Term Disability • 401(k) Retirement Savings Plan • Holiday Pay (6 observed holidays) • Vacation Pay • Referral Bonuses