Combining legal expertise with customer engagement, the full-time remote Paralegal Customer Service Specialist will manage legal drafting and reviews, provide customer support, and assist with tech setup, ensuring client satisfaction and successful outcomes. Key Responsibilities Draft and review legal documents tailored to customer requirements Respond to customer inquiries and support users in managing their accounts effectively Assist customers with technical setup and ensure proper administration of services Required Qualifications Prior experience in customer success or a similar role is preferred Proficiency in drafting legal documents Familiarity with LegalTech concepts is crucial for success Excellent written English communication skills Highly organized with strong attention to detail