Seeking a full-time FCRA Certified Customer Service Representative, the role focuses on managing inbound calls and providing Tier 1 support for breach members and online users in a remote contact center environment. Key responsibilities Answer inbound phone calls and emails, delivering excellent customer service support Provide accurate information regarding products and services while maintaining confidentiality Study for and pass the Fair Credit Reporting Act (FCRA) certification exam, with study time and materials provided Required qualifications High School Diploma (Required); Bachelor's degree preferred 2 years of customer service experience; 1 year of call center experience preferred Proficiency in MS Office products, including Word, Excel, and PowerPoint Flexibility to work 40 hours per week, specifically the 10:30 am - 7 pm shift Ability to work well in a team environment and independently
Customer Service in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.