Supporting students, faculty, and staff in a dynamic environment, the Temporary Customer Service Associate will work full-time remotely, handling inbound calls, resolving issues using Amazon Connect, and ensuring a positive customer experience. Key responsibilities Manage a high volume of inbound calls while multitasking in a fast-paced call center Utilize AWS tools to resolve customer issues and document interactions accurately Collaborate with teammates and escalate complex issues as necessary Required qualifications High school diploma or equivalent Must be at least 18 years old Professional fluency in English (CERF C1 or higher) Ability to work a full-time schedule of 40 hours a week Proficient in using web browsers like Chrome, Firefox, or Safari
Customer Service in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.