Seeking qualified candidates, the remote Customer Service Representative - New Mexico will manage incoming and outgoing communications via phone, chat, and email, ensuring a positive citizen experience while working as a contractor for 12 months with potential for extension. Key Responsibilities Answer and conduct communications regarding eligibility questions for various programs and benefits Follow established call flows and document customer interactions accurately Research and relay information to customers about their applications and benefits status Required Qualifications High School Diploma or GED equivalent Minimum of 2 years' experience in customer service At least 2 years of call center experience Proficiency with computers, including internet navigation and data entry Reliable internet connection for remote work
Customer Service in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.