To support client communications and operational initiatives, the contract-to-hire Customer Service Operations role will manage documentation requests, conversion activities, and provide basic technical support while working remotely. Key responsibilities Coordinate client communications and ensure timely completion of documentation and conversion-related tasks Provide basic technical support, including password resets and troubleshooting issues with systems and applications Manage a high-volume inbound call environment, maintaining a positive rapport with clients Required qualifications 1+ year of experience in customer service, operations, or a related field Basic technical troubleshooting experience or aptitude Ability to learn proprietary systems and technology quickly Strong customer service and communication skills Flexibility to work schedules based on business needs
Customer Service Operations in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.