To support a growing healthcare services company, the full-time Customer Service Operations Coordinator will manage scheduling, coordinate caregiver visits, and provide HR support while working remotely during the US day shift (11:30 PM - 8:30 AM Philippine Standard Time, M-F). Key responsibilities: Schedule and coordinate daily activities of healthcare workers and staff client visits Screen, hire, and develop strong relationships with caregivers and field staff Manage service delivery platforms and prepare staffing reports while providing excellent customer service Required qualifications: 3+ years of experience in a Customer Service Representative role Exceptional spoken and written English communication skills Expert-level computer proficiency with documents, sheets, and web applications Strong time management and organizational skills Dedicated home office space with reliable equipment for remote work