Customer Service ManagerAs a Customer Service Manager for the office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are a customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Oversee the customer service team and daily operations.Develop and implement customer service policies and procedures.Handle escalated customer complaints and issues.Train and mentor customer service representatives.5+ years of experience in customer service, with 2+ years in a managerial role.This position is temporarily remote.We want to work alongside those who are equally committed to excellence and personal achievement. If you want to make an impact, see immediate success, we could be the place for you!
About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Business Insurance.Our office is located in Fontana.Additional languages spoken: SpanishWe Look Forward To Speaking With YouState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Manager - State Farm Agent Team Member in fontana at Unknown Company
This position is listed as contract and able to be worked remotely.