MCC seeks a Customer Service Manager to lead compassionate, high-quality support for donors, partners, and program participants. This role oversees a small team handling inquiries, issue resolution, and information requests across phone, email, and digital channels. The manager will implement service standards, monitor key metrics, and coach staff to ensure timely, respectful responses aligned with MCC’s Christian Anabaptist values.
Collaborating across departments, this position improves processes, maintains accurate records in CRM systems, and supports campaigns that advance MCC’s global relief, development, and peacebuilding mission.
Customer Service Manager in dawsonville at Unknown Company
This position is listed as full time and onsite.