Grainger in Lake Forest, IL, is seeking a Customer Service Learning Development Consultant to design and deliver innovative learning solutions across onboarding, team member enrichment, and cross-functional training deployments.
You will partner with business leaders to define outcomes, develop content for in-person, virtual, and eLearning delivery, and measure impact on metrics like First Contact Resolution and Average Handle Time.
#J-18808-LjbffrCustomer Service Learning Architect in lake forest at Unknown Company
This position is listed as full time and onsite.