Customer Service

Full job description

Pay: $900.00 per week (as per written agreement)

Job Description

This job description outlines a role for a Customer Service/ Sales Representative who works directly with clients in person, offering product information, resolving issues, and ensuring customer satisfaction. Here's a breakdown of what stands out.

Key Responsibilities:

• Face-to-Face Interaction: The Customer Service Representative will be engaging with customers directly, requiring good interpersonal skills and a personable demeanor.
• Referrals: There's an emphasis on generating customer referrals and appointments.
• Product Presentation: The Customer Service Representative is expected to present and explain the features/benefits of the Avalir Platinum home maintenance system. Which requires product knowledge & training.
• Customer Relationship Building: Building trust with customers through communication is essential to this role. Making empathy and strong listening skills is very important.
• App Usage: Using a company-specific app.
• Problem-Solving: The role involves troubleshooting customer complaints and offering solutions quickly and effectively.

Desired Skills:

• Active Listening & Communication: The Customer Service Representative should be able to listen attentively and communicate clearly to solve problems and explain product benefits.
• Adaptability: The ability to respond to different customer personalities and adapting to the communication style is crucial.
• Time Management: The role involves multitasking, handling customer accounts, and prioritizing tasks effectively.

Additional Requirements:

• Required: transportation to and from work.
• Flexible Schedule: Willingness to work evenings and weekends when needed.
• Compensation: They pay to range from $900.00 per week (as per written agreement), with opportunities for bonuses and commission.

Job Type: Full-Time

Benefits:

• Flexible schedule
• Training provided
• Referral program
• Rapid Career Advancement Program