Providing technical support remotely, the full-time temporary Customer Service Help Desk Representative will assist users with problem resolution, manage ticketing systems, and support the Medicare Provider community through various technical issues from November 16, 2026, to December 31, 2026. Key responsibilities Diagnose and resolve user concerns, ensuring timely follow-up on issues Provide remote support for users at various locations, including home offices Document problem resolutions and updates in the ticketing system and knowledge bases Required qualifications High School diploma or equivalent with 0-2 years of experience Availability to work Monday-Friday from 10:30 AM to 7:00 PM EST Ability to successfully complete the CMS client vetting process Experience with customer service and technical support processes Strong analytical skills and attention to detail
Customer Service Help Desk in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.