Unknown Company

Customer Service Coordinator

Remote • Posted 4 days ago
Remote Contract Management & Operations

Get AI-powered advice on this job and more exclusive features.

Compunnel Inc. provided pay range

This range is provided by Compunnel Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $20.00/hr

Direct message the job poster from Compunnel Inc.

This role is 100% remote and requires weekend flexibility with 40–50 hrs per week.

Responsibilities:

  • Proactively reach out to delivery drivers to set expectations and instructions
  • Train and re-educate drivers on compliance
  • Address delivery issues with urgency and empathy
  • Analyze and interpret delivery data to identify trends
  • Execute workflows to meet SLAs
  • Collaborate with internal teams to improve processes

Qualifications:

  • Bachelor’s degree or equivalent work experience
  • 2+ years project coordination experience (technology or grocery/convenience)
  • Strong organizational, communication, and problem-solving skills
  • Typing speed 40+ WPM, above average tech fluency
  • Proficiency with Google Sheets, G-Suite; familiarity with Slack, Salesforce, Atlassian a plus

Seniority level

  • Entry level

Employment type

  • Contract

Job function

  • Administrative, Supply Chain, and Customer Service

Industries

  • Food and Beverage Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Back to Job Search