Customer Service Associate

Norwegian Speaking Customer Experts for Miele

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations across Europe. As a leader in the industry, we specialize in curating high-impact career opportunities for professionals seeking to advance their careers in a global environment.

Job Overview

We are currently seeking talented individuals to join our team for the Norwegian Speaking Customer Experts for Miele position in Greece. This role offers a unique opportunity to represent a prestigious brand in the consumer electronics sector, providing expert support to Norwegian-speaking clients while enjoying the exceptional lifestyle of one of Europe’s most beautiful destinations through our exclusive jobs in Greece programs.

Key Responsibilities

• Provide world-class customer service for Miele, a premium leader in the consumer electronics industry.
• Assist Norwegian-speaking customers with technical inquiries regarding home appliances and electronic devices.
• Troubleshoot and resolve technical issues through telephone, email, and live chat channels.
• Maintain high levels of customer satisfaction by delivering professional, accurate, and brand-aligned communication.
• Document customer interactions within the CRM system to ensure seamless service continuity.
• Act as a brand ambassador, reflecting the quality and innovation associated with the Miele consumer electronics range.
• Collaborate with international team members to share product knowledge and improve service efficiency.
• Native or fluent Norwegian (spoken and written) is strictly required for this position.
• Valid EU passport or a valid work permit for Greece.
• Strong interest in the consumer electronics industry and home appliance technology.
• Excellent communication skills and a customer-centric mindset.
• Ability to navigate technical systems with ease.
• A proactive approach to problem-solving in a fast-paced environment.

What We Offer

• Competitive monthly salary with 2 extra salaries per year (13th and 14th month).
• Monthly performance bonus to reward your excellence.
• Fully paid relocation package including flight tickets, airport transfer, and initial hotel accommodation.
• Comprehensive professional training programs to excel in the consumer electronics industry.
• Complete health insurance coverage.
• Ongoing support from Mercier Consultancy Group to ensure your smooth integration into your new role in Greece.
• Opportunity to work within a modern, international, and inclusive work culture.

Life in Greece

Choosing one of our Norwegian-speaking jobs in Greece means choosing a lifestyle defined by sunshine, ancient history, and a vibrant social scene. Life in Greece offers a perfect balance between a high-energy professional environment and the relaxed atmosphere of the Mediterranean coast, making it the perfect destination for your next career move.

Beyond the workplace, Greece welcomes you with its world-renowned culinary traditions, breathtaking island landscapes, and a welcoming local community. With our fully supported relocation process, moving to Greece is simple and stress-free, allowing you to focus on building your career in one of the most desirable locations for international talent today.