Customer Service Associate - Work From Home
About the job Customer Service Associate - Work From Home
Who We Are
Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.
The Opportunity
We're looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.
Your Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and lead virtual benefits presentations
Explain available programs and coverage options in clear, simple terms
Complete all applications and documentation with accuracy
Deliver outstanding service and maintain organized client records
Participate in leadership training and skill development programs
What You Bring
Excellent communication and people skills
Professional, positive, and energetic approach
Customer service or sales background (preferred, not required)
Basic computer skills and comfort in a virtual environment
Ability to collaborate effectively with all levels of the team
Legal authorization to work in the U.S. or Canada
What You'll Get
Flexible scheduling that supports your lifestyle
Weekly pay plus performance-based monthly bonuses
Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers
Rapid career advancement with clear promotion paths
If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
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