Providing quality inbound communication services, the full-time FNOL Customer Service Representative will accept calls to record First Notice of Loss (FNOL) claims while working remotely in a supportive and flexible environment. Key responsibilities Accept inbound calls from engineers and technicians reporting FNOL Accurately enter data into a customized database while providing outstanding customer service Analyze photos and map locations to report underground damage to locate companies when applicable Required qualifications High School Diploma or equivalent 6 months to 1 year of previous customer service call center experience Typing speed of at least 55 words per minute, error-free Proficiency in Microsoft Excel, Word, Outlook, and internet searches Ability to analyze and interpret photos to determine damage
Customer Service Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.