Joining a Fortune 500 pharmaceutical client's remote team, the full-time Remote Customer Service Specialist will handle inbound and outbound calls, assist customers with inquiries, and support patient care programs while working 40 hours a week, including Saturdays. Key responsibilities Handle inbound and outbound calls to assist customers with inquiries Document customer interactions and update records accurately Support patient care programs by following established procedures and guidelines Required qualifications 1+ year of recent call center customer service experience in a high-volume setting Private, quiet, and distraction-free workspace Basic technical troubleshooting skills for common remote work issues High-speed internet with a wired connection is mandatory Ability to adhere to all company-required KPIs
Customer Service Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.