Customer Service Assistant Manager (Fully Remote)

• Lead customer service and supply chain coordination for a global CPG company.
• Support North America's Foods category with a focus on growth and operational excellence.
• Work remotely from Canada in a fast-paced, internationally connected team.

Key Responsibilities:

• Manage supply chain input for sales planning, customer collaboration, and performance KPIs.
• Coordinate with global logistics, regional teams, and outsourced partners for smooth operations.
• Drive digital transformation projects and cost-saving initiatives.

Requirements:

• Bachelor's degree and at least 5 years of supply chain experience, with 3+ years in CPG customer service.
• Strong analytical, communication, and problem-solving skills.
• Experience with retail replenishment systems like SAP, JDA, or Retail Link.
• Annual pay range of $84,900–$127,300 plus performance-related bonus.
• Health, dental, vision, retirement savings, life insurance, and disability benefits.
• Paid vacation, holidays, sick leave, and parental leave.

Partner Company

This is a partner company operating in the consumer packaged goods (CPG) industry, focused on North America's foods category. They offer a fast-paced, agile, and internationally connected environment with a focus on customer satisfaction and operational excellence.