Customer Service & Sales Appointment Coordinator

Business Development Coordinator (Automotive Sales)Rochester, MNTom Kadlec Kia is looking for energetic, motivated communicators to join our Business Development Center (BDC). If you enjoy talking to people, thrive in a fast-paced environment, and like earning income based on performance, this could be a great opportunity.This is not a traditional call center job. Our BDC team plays a critical role in helping customers begin their vehicle buying journey by responding to online and phone inquiries and scheduling appointments with our sales team.CompensationCompetitive hourly base pay ($18–$20 per hour) plus performance bonuses.Our compensation plan rewards team members for:scheduling appointmentscustomer appointments that showhelping generate vehicle salesHigh performers can earn $50,000–$70,000+ annually.What You'll Do• Respond to inbound internet and phone leads• Connect with customers interested in our vehicles• Schedule appointments for our sales consultants• Follow up with customers through phone, text, and email• Maintain accurate records in our CRM system• Work closely with the sales team to ensure a great customer experienceSuccess in this role comes from building relationships and confidently guiding conversations toward appointments.What We're Looking ForThe most successful people in this role typically come from backgrounds such as:hospitality (servers / bartenders)retail or phone salesinside sales or customer servicecall centers with strong communication skillsWe are looking for candidates who are:confident communicatorsenergetic and positivecomfortable speaking with customers on the phoneorganized and detail orientedmotivated by performance and earning potentialavailable to work rotating Saturdays (we are closed Sundays)Automotive experience is not required.

We provide full trainingBenefits• 401(k) with company match• Medical, dental, and vision insurance• Employer-paid life insurance• Short- and long-term disability coverage• Employee discounts on vehicles, service, and parts• Paid training and career development• Paid time off• Closed SundaysWhy Join Tom Kadlec Kia?Tom Kadlec Kia has built a reputation for strong leadership, a positive culture, and real career growth opportunities. Many of our team members have advanced into sales and leadership roles within the dealership.If you enjoy helping people, working in a fast-paced environment, and want the opportunity to grow your income based on your performance, we would love to meet you.Apply today to join the Tom Kadlec Kia team.