๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ & ๐๐ป๐๐ถ๐ฑ๐ฒ ๐ฆ๐ฎ๐น๐ฒ๐ ๐ฅ๐ฒ๐ฝ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฎ๐๐ถ๐๐ฒ
๐ข๐บ๐ฎ๐ต๐ฎ ๐ฆ๐ฝ๐ผ๐ฟ๐๐ ๐ฎ๐ป๐ฑ ๐๐ฎ๐บ๐ฒ๐
To be considered, you must email your resume and cover letter to careers@extramile.com.
๐๐ผ๐บ๐ฝ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป: $25/hour + performance based sales incentives
๐๐บ๐ฝ๐น๐ผ๐๐บ๐ฒ๐ป๐ ๐ง๐๐ฝ๐ฒ: Full Time | 40 Hours Per Week
๐๐ผ๐ฐ๐ฎ๐๐ถ๐ผ๐ป: Omaha, NE / Remote opportunities available
๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ: Saturday through Wednesday | Evenings & Weekends
๐๐๐ข๐จ๐ง ๐ข๐ ๐๐๐ ๐ฆ๐ฃ๐ข๐ฅ๐ง๐ฆ ๐๐ก๐ ๐๐๐ ๐๐ฆ
Omaha Sports and Games is a growing eCommerce company specializing in premium sports equipment, arcade games, fitness equipment, game room products, and recreational products.
We help customers across the country find the right products for their homes, businesses, schools, and recreational facilities.
Our mission is simple: ๐๐ผ ๐๐ต๐ฒ ๐ฒ๐ ๐๐ฟ๐ฎ ๐บ๐ถ๐น๐ฒ ๐ฒ๐๐ฒ๐ฟ๐ ๐๐ถ๐บ๐ฒ.
We're looking for a motivated Customer Service & Inside Sales Representative who takes pride in delivering exceptional customer service, enjoys helping people, and knows how to turn great conversations into sales.
๐๐๐ข๐จ๐ง ๐ง๐๐ ๐ฅ๐ข๐๐
This is not your typical customer service position.
You'll be one of the primary points of contact for our customers during evenings and weekends, when many other online retailers are unavailable.
Your main responsibility will be answering incoming phone calls, responding to customer texts and emails, answering product questions, and helping customers confidently make purchasing decisions.
You'll need to think quickly, research effectively, communicate clearly, and take ownership of customer conversations.
We're looking for someone who doesn't just answer questions. They help customers find solutions, overcome purchasing concerns, and close sales.
When incoming customer volume slows down, you'll proactively follow up with existing sales opportunities, abandoned carts, open quotes, and customers who haven't completed their purchases.
Your goal is to deliver an incredible customer experience while helping our company grow.
๐๐๐ฌ ๐ฅ๐๐ฆ๐ฃ๐ข๐ก๐ฆ๐๐๐๐๐๐ง๐๐๐ฆ
๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ & ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป
โข Answer incoming customer phone calls immediately and professionally
โข Respond quickly to customer text messages and emails
โข Assist customers with product questions, shipping information, order updates, availability, and purchasing concerns
โข Utilize our website, manufacturer resources, internal systems, and other tools to provide accurate information
โข Take ownership of customer inquiries and follow through until their questions or concerns are resolved
โข Ensure every customer receives friendly, knowledgeable, and professional service
๐ฆ๐ฎ๐น๐ฒ๐ & ๐ฅ๐ฒ๐๐ฒ๐ป๐๐ฒ ๐๐ฟ๐ผ๐๐๐ต
โข Help customers select the right products for their needs and budget
โข Confidently recommend products and guide customers toward purchasing decisions
โข Identify opportunities to upsell accessories, upgrades, and complementary products
โข Overcome common purchasing objections and confidently ask for the sale
โข Follow up with abandoned carts, open quotes, previous inquiries, and other sales opportunities
โข Proactively contact potential customers during slower periods to generate additional revenue
โข Help convert website visitors and incoming customer inquiries into completed purchases
๐๐ป๐ฑ๐ฒ๐ฝ๐ฒ๐ป๐ฑ๐ฒ๐ป๐ฐ๐ฒ & ๐๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐
โข Work independently during evenings and weekends with limited direct supervision
โข Manage multiple customer conversations across phone, text, and email
โข Prioritize incoming customer inquiries while staying productive with outbound sales opportunities
โข Maintain accurate customer notes and follow up information
โข Recognize when an issue requires management assistance and communicate it appropriately
โข Take personal ownership of customer satisfaction, response times, and sales performance
๐ช๐๐ข ๐ช๐'๐ฅ๐ ๐๐ข๐ข๐๐๐ก๐ ๐๐ข๐ฅ
The ideal candidate is friendly, confident, self motivated, and naturally sales minded.
You should enjoy helping customers, but you should also enjoy closing deals!
๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ ๐ค๐๐ฎ๐น๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐
โข Excellent verbal and written communication skills
โข Strong phone presence and confidence speaking with customers
โข Ability to work independently and manage time effectively
โข Comfortable navigating websites, researching products, and learning new software
โข Strong problem solving skills and attention to detail
โข A customer first attitude combined with a sales driven mindset
โข Dependability and consistent availability during the required schedule
โข Ability to manage customer conversations professionally, including difficult or frustrated customers
๐ฃ๐ฟ๐ฒ๐ณ๐ฒ๐ฟ๐ฟ๐ฒ๐ฑ ๐ค๐๐ฎ๐น๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐
โข Previous customer service or inside sales experience
โข Experience selling products online or over the phone
โข Experience with eCommerce platforms such as Shopify
โข Familiarity with CRM systems and customer support software
โข Experience following up with leads and closing sales
โข Interest in sports, fitness, arcade games, or recreational products
You do not need to be an expert in every product we sell. However, you must be comfortable learning quickly, researching independently, and finding accurate answers for customers.
๐ฆ๐๐๐๐๐จ๐๐ & ๐๐ฉ๐๐๐๐๐๐๐๐๐ง๐ฌ
This position is designed to provide live customer service and sales support during evenings and weekends.
๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ ๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ (๐๐ฒ๐ป๐๐ฟ๐ฎ๐น ๐ง๐ถ๐บ๐ฒ)
โข Saturday: 10:00 AM to 10:00 PM
โข Sunday: 10:00 AM to 10:00 PM
โข Monday: 5:00 PM to 10:00 PM
โข Tuesday: 5:00 PM to 10:00 PM
โข Wednesday: 5:00 PM to 10:00 PM
โข Thursday: Off
โข Friday: Off
Full time position averaging 40 paid hours per week, with scheduled breaks and minor adjustments to the above coverage hours as needed.
Candidates must be comfortable working evenings and weekends, including extended weekend shifts.
๐๐ข๐ ๐ฃ๐๐ก๐ฆ๐๐ง๐๐ข๐ก
โข Starting Pay: $25/hour
โข Performance based sales incentives
โข Opportunity for compensation growth based on performance
โข Full time, consistent weekly schedule
โข Opportunity to grow alongside an expanding eCommerce company
We believe great salespeople should be rewarded for helping customers and driving business growth.
๐ช๐๐๐ง ๐ฆ๐จ๐๐๐๐ฆ๐ฆ ๐๐ข๐ข๐๐ฆ ๐๐๐๐
A successful representative in this role:
โข Answers incoming calls promptly and provides an exceptional customer experience
โข Responds quickly and professionally to texts and emails
โข Finds accurate answers without needing constant management assistance
โข Confidently converts customer inquiries into completed purchases
โข Identifies upselling opportunities that genuinely benefit the customer
โข Consistently follows up with sales opportunities
โข Remains productive even when inbound customer volume is low
โข Helps our company increase revenue while maintaining excellent customer satisfaction
๐ช๐๐ฌ ๐๐ข๐๐ก ๐ข๐ ๐๐๐ ๐ฆ๐ฃ๐ข๐ฅ๐ง๐ฆ ๐๐ก๐ ๐๐๐ ๐๐ฆ?
We're a growing company with an entrepreneurial mindset and a team that genuinely cares about our customers.
We value people who take ownership, solve problems, communicate well, and constantly look for ways to improve.
๐ข๐๐ฟ ๐๐ผ๐ฟ๐ฒ ๐ฉ๐ฎ๐น๐๐ฒ๐
โข Go the extra mile every time
โข Play like a championship level teammate
โข Put customers first
โข Get better every day
If you're someone who enjoys helping people, loves closing sales, and wants to make a meaningful impact on a growing business, we'd love to hear from you.
๐๐ข๐ช ๐ง๐ข ๐๐ฃ๐ฃ๐๐ฌ
Please email careers@extramile.com with your resume along with a brief introduction explaining your customer service or sales experience and why you'd be a great fit for this position.
We're especially interested in candidates who can share examples of how they've helped customers, overcome purchasing objections, or generated additional sales in previous roles.
๐ข๐บ๐ฎ๐ต๐ฎ ๐ฆ๐ฝ๐ผ๐ฟ๐๐ ๐ฎ๐ป๐ฑ ๐๐ฎ๐บ๐ฒ๐
To be considered, you must email your resume and cover letter to careers@extramile.com.
๐๐ผ๐บ๐ฝ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป: $25/hour + performance based sales incentives
๐๐บ๐ฝ๐น๐ผ๐๐บ๐ฒ๐ป๐ ๐ง๐๐ฝ๐ฒ: Full Time | 40 Hours Per Week
๐๐ผ๐ฐ๐ฎ๐๐ถ๐ผ๐ป: Omaha, NE / Remote opportunities available
๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ: Saturday through Wednesday | Evenings & Weekends
๐๐๐ข๐จ๐ง ๐ข๐ ๐๐๐ ๐ฆ๐ฃ๐ข๐ฅ๐ง๐ฆ ๐๐ก๐ ๐๐๐ ๐๐ฆ
Omaha Sports and Games is a growing eCommerce company specializing in premium sports equipment, arcade games, fitness equipment, game room products, and recreational products.
We help customers across the country find the right products for their homes, businesses, schools, and recreational facilities.
Our mission is simple: ๐๐ผ ๐๐ต๐ฒ ๐ฒ๐ ๐๐ฟ๐ฎ ๐บ๐ถ๐น๐ฒ ๐ฒ๐๐ฒ๐ฟ๐ ๐๐ถ๐บ๐ฒ.
We're looking for a motivated Customer Service & Inside Sales Representative who takes pride in delivering exceptional customer service, enjoys helping people, and knows how to turn great conversations into sales.
๐๐๐ข๐จ๐ง ๐ง๐๐ ๐ฅ๐ข๐๐
This is not your typical customer service position.
You'll be one of the primary points of contact for our customers during evenings and weekends, when many other online retailers are unavailable.
Your main responsibility will be answering incoming phone calls, responding to customer texts and emails, answering product questions, and helping customers confidently make purchasing decisions.
You'll need to think quickly, research effectively, communicate clearly, and take ownership of customer conversations.
We're looking for someone who doesn't just answer questions. They help customers find solutions, overcome purchasing concerns, and close sales.
When incoming customer volume slows down, you'll proactively follow up with existing sales opportunities, abandoned carts, open quotes, and customers who haven't completed their purchases.
Your goal is to deliver an incredible customer experience while helping our company grow.
๐๐๐ฌ ๐ฅ๐๐ฆ๐ฃ๐ข๐ก๐ฆ๐๐๐๐๐๐ง๐๐๐ฆ
๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ & ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป
โข Answer incoming customer phone calls immediately and professionally
โข Respond quickly to customer text messages and emails
โข Assist customers with product questions, shipping information, order updates, availability, and purchasing concerns
โข Utilize our website, manufacturer resources, internal systems, and other tools to provide accurate information
โข Take ownership of customer inquiries and follow through until their questions or concerns are resolved
โข Ensure every customer receives friendly, knowledgeable, and professional service
๐ฆ๐ฎ๐น๐ฒ๐ & ๐ฅ๐ฒ๐๐ฒ๐ป๐๐ฒ ๐๐ฟ๐ผ๐๐๐ต
โข Help customers select the right products for their needs and budget
โข Confidently recommend products and guide customers toward purchasing decisions
โข Identify opportunities to upsell accessories, upgrades, and complementary products
โข Overcome common purchasing objections and confidently ask for the sale
โข Follow up with abandoned carts, open quotes, previous inquiries, and other sales opportunities
โข Proactively contact potential customers during slower periods to generate additional revenue
โข Help convert website visitors and incoming customer inquiries into completed purchases
๐๐ป๐ฑ๐ฒ๐ฝ๐ฒ๐ป๐ฑ๐ฒ๐ป๐ฐ๐ฒ & ๐๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐
โข Work independently during evenings and weekends with limited direct supervision
โข Manage multiple customer conversations across phone, text, and email
โข Prioritize incoming customer inquiries while staying productive with outbound sales opportunities
โข Maintain accurate customer notes and follow up information
โข Recognize when an issue requires management assistance and communicate it appropriately
โข Take personal ownership of customer satisfaction, response times, and sales performance
๐ช๐๐ข ๐ช๐'๐ฅ๐ ๐๐ข๐ข๐๐๐ก๐ ๐๐ข๐ฅ
The ideal candidate is friendly, confident, self motivated, and naturally sales minded.
You should enjoy helping customers, but you should also enjoy closing deals!
๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ ๐ค๐๐ฎ๐น๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐
โข Excellent verbal and written communication skills
โข Strong phone presence and confidence speaking with customers
โข Ability to work independently and manage time effectively
โข Comfortable navigating websites, researching products, and learning new software
โข Strong problem solving skills and attention to detail
โข A customer first attitude combined with a sales driven mindset
โข Dependability and consistent availability during the required schedule
โข Ability to manage customer conversations professionally, including difficult or frustrated customers
๐ฃ๐ฟ๐ฒ๐ณ๐ฒ๐ฟ๐ฟ๐ฒ๐ฑ ๐ค๐๐ฎ๐น๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐
โข Previous customer service or inside sales experience
โข Experience selling products online or over the phone
โข Experience with eCommerce platforms such as Shopify
โข Familiarity with CRM systems and customer support software
โข Experience following up with leads and closing sales
โข Interest in sports, fitness, arcade games, or recreational products
You do not need to be an expert in every product we sell. However, you must be comfortable learning quickly, researching independently, and finding accurate answers for customers.
๐ฆ๐๐๐๐๐จ๐๐ & ๐๐ฉ๐๐๐๐๐๐๐๐๐ง๐ฌ
This position is designed to provide live customer service and sales support during evenings and weekends.
๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ ๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ (๐๐ฒ๐ป๐๐ฟ๐ฎ๐น ๐ง๐ถ๐บ๐ฒ)
โข Saturday: 10:00 AM to 10:00 PM
โข Sunday: 10:00 AM to 10:00 PM
โข Monday: 5:00 PM to 10:00 PM
โข Tuesday: 5:00 PM to 10:00 PM
โข Wednesday: 5:00 PM to 10:00 PM
โข Thursday: Off
โข Friday: Off
Full time position averaging 40 paid hours per week, with scheduled breaks and minor adjustments to the above coverage hours as needed.
Candidates must be comfortable working evenings and weekends, including extended weekend shifts.
๐๐ข๐ ๐ฃ๐๐ก๐ฆ๐๐ง๐๐ข๐ก
โข Starting Pay: $25/hour
โข Performance based sales incentives
โข Opportunity for compensation growth based on performance
โข Full time, consistent weekly schedule
โข Opportunity to grow alongside an expanding eCommerce company
We believe great salespeople should be rewarded for helping customers and driving business growth.
๐ช๐๐๐ง ๐ฆ๐จ๐๐๐๐ฆ๐ฆ ๐๐ข๐ข๐๐ฆ ๐๐๐๐
A successful representative in this role:
โข Answers incoming calls promptly and provides an exceptional customer experience
โข Responds quickly and professionally to texts and emails
โข Finds accurate answers without needing constant management assistance
โข Confidently converts customer inquiries into completed purchases
โข Identifies upselling opportunities that genuinely benefit the customer
โข Consistently follows up with sales opportunities
โข Remains productive even when inbound customer volume is low
โข Helps our company increase revenue while maintaining excellent customer satisfaction
๐ช๐๐ฌ ๐๐ข๐๐ก ๐ข๐ ๐๐๐ ๐ฆ๐ฃ๐ข๐ฅ๐ง๐ฆ ๐๐ก๐ ๐๐๐ ๐๐ฆ?
We're a growing company with an entrepreneurial mindset and a team that genuinely cares about our customers.
We value people who take ownership, solve problems, communicate well, and constantly look for ways to improve.
๐ข๐๐ฟ ๐๐ผ๐ฟ๐ฒ ๐ฉ๐ฎ๐น๐๐ฒ๐
โข Go the extra mile every time
โข Play like a championship level teammate
โข Put customers first
โข Get better every day
If you're someone who enjoys helping people, loves closing sales, and wants to make a meaningful impact on a growing business, we'd love to hear from you.
๐๐ข๐ช ๐ง๐ข ๐๐ฃ๐ฃ๐๐ฌ
Please email careers@extramile.com with your resume along with a brief introduction explaining your customer service or sales experience and why you'd be a great fit for this position.
We're especially interested in candidates who can share examples of how they've helped customers, overcome purchasing objections, or generated additional sales in previous roles.
Customer Service & Inside Sales Representative in Omaha at Omaha Sports and Games Company
This position is listed as full time and able to be worked remotely. It was posted 2 days ago.
See all Omaha Sports and Games Company jobs on LocalWork โ