Spade Recruiting

Customer Service Agent - Work From Home

Fort Worth, TX • Posted 6 days ago
Remote Full Time General

We’re adding new representatives to our virtual team and looking for individuals who are professional, motivated, and comfortable connecting with people.

This role focuses on helping individuals and families learn more about benefit programs available to them. You’ll conduct scheduled virtual appointments, answer questions, provide relevant information, and support clients as they complete the enrollment process.

Prior industry experience isn’t necessary. You’ll receive step-by-step training, licensing support, and ongoing mentorship to help you become confident in the role.

A Typical Day

Your responsibilities will include:

Conducting scheduled client appointments by phone or video
Asking questions to understand each client’s situation and priorities
Reviewing available programs and explaining how they work
Helping clients complete applications and supporting documentation
Answering questions throughout the enrollment process
Following up with clients when additional assistance is required
Managing client information and maintaining accurate digital records
Taking part in ongoing virtual training and team development
What Makes Someone Successful Here?

We’re looking for individuals who:

Enjoy communicating and building relationships with people
Have strong listening and interpersonal skills
Are dependable, organized, and attentive to detail
Can manage their schedule and responsibilities independently
Are comfortable with video meetings, email, and online systems
Are receptive to coaching and motivated to improve
Have customer service, sales, hospitality, retail, or other client-facing experience helpful, but not required
What You’ll Receive
100% work-from-home position
Flexible scheduling
Comprehensive initial training
Guidance through applicable licensing requirements
Weekly performance-based compensation
Ongoing coaching and mentorship
Recognition and performance incentives
Opportunities to develop professionally
Potential advancement into leadership roles
Your Next Opportunity Can Start From Home

If you’re ready to learn new skills, connect with clients, and pursue a flexible remote career with room to grow, we encourage you to apply.

Submit your application today to take the next step.

Back to Job Search