Customer Service Agent with Clearance

Motivated individuals will find a remote opportunity as a Customer Service Agent with Clearance, responsible for handling inbound and outbound calls, assisting customers while adhering to protocols, and utilizing web-based systems to deliver exceptional service during flexible hours, including potential weekends. Key responsibilities Answer customer inquiries professionally and document information in a database Verify and update customer information while actively listening for additional service opportunities Conduct outbound calls for surveys to gather client-specific information Required qualifications High School Diploma or GED Must have US Citizenship and the ability to obtain government clearance Prior call center or customer service experience is highly desired Ability to provide a non-cellular high-speed internet service for a home office Successful completion of background investigation and drug screening