Providing exceptional customer support, the full-time Customer Service Agent - Italian will manage phone, email, and social media inquiries while working remotely from Brazil during the hours of 11:00 am to 8:00 pm. Key responsibilities Resolve customer incidents through effective communication across phone, email, and social media Handle incoming calls and chats to ensure high-quality service and customer satisfaction Document customer interactions and follow up on complaints to ensure timely resolutions Required qualifications Previous experience in User Support or Customer Service roles Proficiency in Italian (oral & written) and fluency in Spanish or English Experience with Zendesk is preferred Must reside in Brazil Strong organizational and time-management skills
Customer Service Agent - Italian in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.