Monzo is seeking a specialist for its Vulnerable Customers team to support people in challenging circumstances. The role offers remote working from the UK and shifts between 6am and 10pm, seven days a week.
You will take escalations via phone and in-app chat, help customers facing addictions or financial hardship, and guide colleagues on appropriate tone and actions. A £1,000 learning budget is provided plus birthday time off.
#J-18808-LjbffrCustomer Service Advisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.