Working remotely in a full-time capacity, the Wisconsin Customer Service Advisor will handle health insurance inquiries from customers and providers via phone and email, providing accurate information about benefits, eligibility, and payments while maintaining a professional demeanor. Key responsibilities Research and address questions regarding benefits, eligibility, and payments Document interactions clearly in the tracking system and provide timely solutions Route or escalate inquiries as needed while explaining policies and procedures Required qualifications High school diploma or equivalent 2+ years of customer service experience in a relevant field Ability to pass a pre-employment background check and drug screen Basic computer skills, including proficiency in Microsoft Office Typing speed of 30+ words per minute
Customer Service Advisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.