American Income Life Insurance Company is seeking a Customer Retention Representative to maintain our customer base by engaging with policyholders considering cancellation or with lapsed statuses. This remote role emphasizes relationship-building, empathetic communication, and finding retention solutions while documenting all interactions in our systems.
You will stay current on life insurance products and company procedures, aiming to meet retention KPIs and provide excellent customer service
#J-18808-LjbffrCustomer Retention Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.