Customer Renewals SpecialistAutomation AnywhereSan Jose, CA, USJob Type: Full-TimeFunction: SalesIndustry: EnterpriseAbout Automation AnywhereWelcome to Automation Anywhere. We're on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.Job DescriptionAutomation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.Our opportunityAs a Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you'll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions.
In this role, you'll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks, and collaborating closely with cross-functional teams to deliver seamless customer experiences. Your background in renewals or account management—paired with a proven track record in software sales, particularly within the SaaS or subscription space—will set you up for success. If you're ready to join a dynamic team, drive revenue growth, and make a measurable impact, we want to hear from you!This role reports to Sr. Manager, Customer RetentionLocation: San Jose, CA Office- 3 to 4 days in officeYou'll make an impact by being responsible for:Meeting or exceeding assigned sales objectives and quotas for renewal businessWorking closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retentionWorking closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on trackIdentifying "at-risk" renewal clients early in the cycle and defining and addressing issues inhibiting a successful, timely renewalEducating and effectively communicating the value of company solutions to client decision-makers, including 'C-level' business leaders, technical staff, legal, security, and operations personnel in prospective accountsMaintaining, updating, and managing all Salesforce.com renewal opportunitiesYou will be a great fit if you have:4+ years of Renewal or account management experienceExperience selling software products that are on-demand and recurring in natureExperience using Salesforce.com as CRM requiredSoftware Sales experience; SaaS or subscription sales is preferredExperience and knowledge of AI, Automation, and/or APA preferredYou excel in these key competencies:High problem-solving ability to learn and adapt quickly, while being a self-starterTeam-oriented with the ability to succeed in an entrepreneurial environmentCommitted, enthusiastic, and coachable with a desire to thrive in a sales environmentStrong presentation and communication skills (verbal, written, and listening)Drive, conscientiousness, and perseverance to conduct outbound sales contacts dailyThe salary range or on-target earnings (base salary + on-target incentives) for this position is $120,000 - $150,000 a year.
The salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, and abilities of the applicant in alignment with market data and other factors. This position is also eligible for equity and a full range of medical and other benefits.Ready to Revolutionize Work? Join Us.This is an opportunity to work with a global, passionate team pioneering technology that's redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.Benefits and perks you'll appreciate:Flexible work schedule / remote rolesUnlimited Personal Time Off12 holidays off per year4 days volunteer time off per yearEligible for 4 company Achievement days off per yearVariety of health care and well-being benefitsPaid family/parental leaveWe are a designated "Best Place to Work" for 2 years in a row!
Learn more hereNewsweek's Top 100 Most Loved Workplaces in America 2023 – Learn more hereAutomation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Customer Renewals Specialist in san jose at Unknown Company
This position is listed as contract and able to be worked remotely.