Combining educational expertise with strategic sales, the full-time Customer Relationship Specialist will drive growth by managing relationships with K-12 schools, supporting the adoption of solutions, and identifying new business opportunities in a hybrid work environment based in West Palm Beach, FL. Key responsibilities: Collaborate with sales and marketing teams to move leads through the sales funnel and support business development Build and manage long-term partnerships with school and district leaders to ensure satisfaction and retention Identify and execute on expansion opportunities to increase customer lifetime value and drive engagement with IE solutions Required qualifications: Bachelor's degree in Education, Business, or a related field 5+ years of K-12 teaching experience Experience with customer engagement, business development, and sales 2+ years in a school leadership role (preferred) Familiarity with CRM systems like Salesforce or HubSpot, or a willingness to learn