We are hiring a Customer Relationship Manager to manage customer relationships, business development, order management, and logistics coordination.
Key Responsibilities:
- Identify prospective customers, markets, and business opportunities.
- Manage leads, customer meetings, quotations, RFQs/RFPs, and sales contracts.
- Coordinate samples, trials, approvals, and commercial orders.
- Manage customer POs, production, inventory, dispatch, and delivery schedules.
- Handle shipment documentation and customer-specific logistics requirements.
- Provide order/shipment updates and resolve customer issues.
- Coordinate with Finance for invoicing and receivables.
Requirements:
- 3 6 years of experience in Customer Service, Business Development, Marketing, Order Management, Logistics, or Commercial Operations.
- Strong communication, coordination, analytical, and problem-solving skills.
- Proficiency in MS Office and familiarity with ERP/CRM systems.
- Manufacturing/B2B experience preferred.
- Bachelor’s/Associate degree in Marketing, Business Administration, Supply Chain, Logistics, or related field.
Customer Relationship Manager in NJ at Reputed Manufacturing Company
This position is listed as contract and onsite. It was posted last week.