Customer Relations Representative

Providing business-to-business support, the full-time Customer Relations Representative will manage inbound communications and assist with client relationship management in a hybrid work environment based in Brentwood, TN. Key responsibilities Resolve client and cardholder requests through effective communication via phone and email Collaborate with internal departments to enhance client satisfaction and retention Maintain in-depth knowledge of products and services to proactively support clients and recommend best practices Required qualifications High School Education or equivalent required Minimum of 2 years of experience in an office environment Prior B2B experience preferred with a focus on career development Strong organizational and analytical skills Proficient in phone and computer skills for managing customer interactions