Customer Relations Representative - State Farm Agent Team Member

Having lived in California for many years, Art loves the community he serves — and his office reflects that same warmth and professionalism. The team of four works closely together in a welcoming space that includes a kitchen and break area for lunches and collaboration. You'll be a great fit here if you're tech-savvy, have some experience in an office environment, and are ready to build a long-term career.

Role DescriptionAs an Customer Relations Representative - State Farm Agent Team Member for Art Holland - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relations.QualificationsExperience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customerCompensation $22.00 - $25.00 per hour