Neptune Technology Group Inc. is seeking a Customer Quality Manager to lead customer-facing quality matters, coordinating with Sales, Legal, Marketing and Engineering to ensure timely, accurate responses and alignment on warranty terms.
The role involves managing RMA evaluations, escalation handling, and 8D responses, while tracking trends to drive product and service improvements. Travel up to 20% may be required, with office-based and flexible remote options reviewed by management.
#J-18808-LjbffrCustomer Quality Manager - Remote/Hybrid Focus in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.