Customer Quality Engineer
Location: Oak Creek, WI – on-site - relocation assistance available
Salary: $90-120k plus bonus and extensive benefits package
About the Opportunity
Join a leading manufacturer of high-performance paints and coatings for the automotive industry .
This is a customer-facing quality role responsible for resolving quality issues, leading root cause analysis and corrective actions , and acting as the key liaison between customers and internal manufacturing teams.
Key Requirements
• Automotive and coatings experience
• Working knowledge of IATF 16949
• Experience managing customer quality issues and complaints
• Strong knowledge of 8D, 5 Whys, Fishbone and root cause analysis
• Experience with corrective and preventive actions
• Knowledge of APQP, FMEA, LPA and customer-specific requirements
• Experience supporting customer and third-party audits
• Strong customer-facing and stakeholder management skills
• Ability to lead cross-functional teams without direct authority
Role & Responsibilities
• Lead customer quality issues from containment through to closure
• Manage customer complaints, RCA and corrective actions
• Act as escalation point for critical quality concerns
• Support and lead customer audits
• Ensure compliance with IATF and customer requirements
• Identify quality risks and drive preventive actions
• Partner with Manufacturing, Engineering, Supply Chain and commercial teams
Why Join?
A strong opportunity to take ownership of a key customer quality function within an automotive manufacturing environment.
10-15% travel may be required.
Customer Quality Engineer in greater milwaukee at Unknown Company
This position is listed as full time and onsite.