Providing exceptional customer service, the part-time temporary Customer Operations Specialist will manage inbound calls, process orders, and assist with system updates while working remotely from various states. Key responsibilities Handle incoming calls from participants, addressing questions and recommending solutions related to their orders Review and update order information in the proprietary system Assist with back-end support and attend training sessions for new and current clients Required qualifications High School Diploma or GED equivalent 1-2 years of customer service experience, preferably in a call center environment Strong computer knowledge and proficiency in navigating multiple online screens Excellent communication skills with a clear phone voice and proficient writing abilities Proficient in Microsoft Office Suite