Havenly, Inc. seeks a CX Team Operations Specialist to own queue health, daily huddles, and escalations beyond Senior Agents. You will handle 40 to 50% of customer contacts with empathy, delivering clear, timely, first-contact resolutions in Havenly's voice.
This remote role partners with the Team Lead and cross‑brand teams to balance workload and maintain policy‑aligned decisions. You will support onboarding, share updates, and coordinate with Logistics/Order Operations to resolve day‑to‑day
#J-18808-LjbffrCustomer Operations Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.