To support Walmart's supply chain operations, the full-time remote Customer Operations Manager will manage day-to-day execution, optimize inventory performance, and drive cross-functional initiatives to enhance service levels and operational efficiency. Key responsibilities Own the operational execution for Walmart, serving as the primary contact for replenishment and operations teams Monitor key performance metrics and analyze supply chain data to improve inventory availability and customer service Lead cross-functional initiatives to resolve supply chain challenges and ensure alignment across internal teams Required qualifications Bachelor's degree in Business, Supply Chain Management, or a related field 5+ years of experience in customer operations, supply chain, or logistics within a CPG or consumer products environment Strong understanding of retail replenishment, inventory management, and supply chain execution Proven ability to analyze complex data and develop actionable business recommendations Advanced Excel skills; experience with Power BI, Tableau, and ERP systems preferred