To support the operations of customer accounts, the full-time Customer Operations Coordinator will manage account unlocks, staff provisioning, and ticket triage while working remotely and developing expertise in the Canvas platform. Key responsibilities Handle account unlocks, staff provisioning, and permission changes for customer organizations Triage incoming tickets from various channels and categorize them by urgency and impact Build foundational knowledge of the Canvas platform and assist in responding to customer inquiries Required qualifications 1+ years in a support, operations, or customer-facing role, preferably in a technical environment Basic familiarity with web applications and SaaS platforms Interest in healthcare technology, with a willingness to learn about clinical and operational workflows Comfort navigating technical documentation and learning new tools independently Strong written communication skills for daily customer interactions
Customer Operations Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.