Owning the implementation experience for new customers, the full-time remote Customer Onboarding Specialist will manage onboarding projects, coordinate cross-functional teams, and ensure successful operational launches while maintaining a structured and organized process. Key Responsibilities: Lead onboarding projects for new customers from contract execution through go-live Develop and manage project plans, implementation timelines, and customer deliverables Coordinate cross-functional teams to ensure onboarding activities are completed accurately and on schedule Required Qualifications: 3+ years of experience in customer onboarding, implementation, project management, or customer success Experience with project management and AI tools such as Rocketlane, Jira, Salesforce, and Claude is a plus Highly organized and detail-oriented with the ability to manage multiple projects and deadlines Strong relationship-building skills and experience in leading customer-facing meetings Proven ability to identify risks and drive projects to successful completion
Customer Onboarding Specialist in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.