Guiding new clients through the onboarding process, the full-time remote Customer Onboarding Specialist will manage product setup, accelerate Time to First Value, and enhance customer confidence across the PushPress product suite. Key responsibilities Guide new clients through the setup of PushPress products, ensuring key configurations and integrations are completed Deliver onboarding support through one-on-one calls and chat, while tracking progress and addressing any blockers Collaborate with cross-functional teams to improve onboarding materials and identify early churn signals Required qualifications Two or more years of experience in SaaS onboarding, implementation, or client-facing roles Strong working knowledge of the PushPress product suite, including platform configuration and core workflows Experience delivering onboarding over video and live troubleshooting sessions Proven project management skills with the ability to manage multiple onboarding timelines Empathy and calm under pressure when supporting customers during onboarding
Customer Onboarding Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.