Unknown Company

Customer Lending Representative

tempe, az • Posted Yesterday
Onsite Full Time 180

About West Capital Lending We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster a culture of integrity, collaboration, and continuous improvement.

The Customer Lending Representative (CLR) is an entry-level opportunity designed for motivated individuals looking to build a long-term career in the mortgage industry. Through hands-on training, one-on-one mentorship from experienced Mortgage Loan Officers, and a clearly defined career path, you'll develop the skills and knowledge needed to grow into a licensed Mortgage Loan Officer. We're looking for someone who is eager to learn, enjoys helping people, has strong customer service skills, and is willing to work hard to build a successful career. No mortgage experience is required—we invest in training the right people. Follow a structured call script to understand borrower goals and determine eligibility Ask qualifying questions to identify high-intent prospects for mortgage purchase or refinance needs Maintain accurate, detailed, and timely notes within CRM systems

Excellent customer service mindset with a passion for helping others Strong work ethic and desire to build a long-term career in sales and mortgage lending

Previous customer service, hospitality, retail, call center, banking, or sales experience Familiarity with loan processing software is a plus but not required

We encourage applications from individuals of all backgrounds and experiences.

Customer Lending Representative in tempe at Unknown Company

This position is listed as full time and onsite.

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