Supporting the Commercial team remotely, the full-time Customer Insights Specialist will analyze large datasets, develop customer experience insights, and participate in client conversations to enhance the delivery of analyses and materials for Prism clients. Key responsibilities Analyze large datasets and perform bespoke cuts to drive storytelling of customer experience insights for clients Develop materials that bring CX insights to life and showcase the value of Prism Support client training and adoption needs by developing training materials and delivering training as needed Required qualifications 2+ years of experience in consulting, customer insights, or data analytics roles Strong experience in storytelling with data, particularly in creating presentations based on data Demonstrated ability to derive insights from complex data sets Comfort with data analysis tools such as Excel and Tableau Outstanding client service skills, including responsiveness and attention to detail