Charter Casting in Woodstock, IL, is seeking a strategic Customer Experience Manager to shape and execute the CX strategy, lead the Customer Service team, and collaborate across the organization to deliver a seamless, customer-focused experience at every touchpoint. This role emphasizes continuous improvement, data-driven decisions, and the development of a CX roadmap.
You will manage key accounts, implement CX metrics, and drive initiatives that strengthen loyalty while reducing friction.
#J-18808-LjbffrCustomer Experience Strategy Leader in woodstock at Unknown Company
This position is listed as full time and onsite.