Customer Experience Specialist — Fast-Paced Support & Solutions

Wayfair in Baton Rouge, LA is hiring a Customer Service Representative to handle inbound calls, chats, and emails regarding returns, replacements, order status, and product availability. A high school diploma or equivalent is required, and a bachelor’s degree is preferred.

The role emphasizes reliability, attendance, and the ability to multitask across browsers and systems while providing empathetic, solution‑oriented service.