Support patients and advocates via phone, email, and chat. Help new clients navigate their first experiences with Solace. Work across three shifts (5 AM–2 PM PT, 7 AM–4 PM PT, or 9 AM–6 PM PT). What You'll Do: Learn Solace systems and tools to provide excellent support. Track and share feedback to drive continuous improvement. Build strong relationships and resolve issues to complete satisfaction. What We're Looking For: Empathetic, detail-oriented, and comfortable with tough conversations. Natural troubleshooters who thrive in fast-paced environments. Team players with a "get it done" mentality, based in the U.S. Solace Health Solace is a healthcare advocacy company that pairs patients with expert advocates to navigate the complex U.S. healthcare system. It is a Series C startup founded in 2022 with a lean, mission-driven U.S. team and an intense culture focused on redefining healthcare. #J-18808-Ljbffr
Customer Experience Representative in workfromhome at Unknown Company
This position is listed as full time and onsite.